Garden Care FAQs
Answers from Ash and Bloom
We’ve gathered the most common questions homeowners ask about our garden maintenance and care services. If you can’t find what you’re looking for, just get in touch and we’ll be happy to help.
Frequently Asked Questions
Everything you need to know about our premium garden care and maintenance services in South Devon.
General
Do you cover my area?
We serve South Devon and surrounding areas including Torbay, Teignbridge, and the South Hams. Send your postcode and we’ll confirm availability.
Are you insured?
Yes, we’re fully insured for all work undertaken, including public liability and property cover for peace of mind.
How experienced is your team?
Our gardeners have decades of combined experience maintaining and improving gardens across South Devon, backed by 150+ five-star reviews.
Do I need to be home during visits?
No — as long as we have clear access to your garden, we can carry out all scheduled work without you needing to be there.
What if it rains?
We plan around the weather where possible. Light rain doesn’t stop us, but for heavy downpours or safety concerns, we’ll reschedule promptly.
Services & Visits
How often can you visit?
Weekly, fortnightly, or monthly — depending on your garden’s needs and how hands-on you’d like us to be.
Do you remove garden waste?
Yes. We include waste removal and green recycling with all regular maintenance and tidy-up services.
Can you provide one-off tidy-ups?
Absolutely. We offer one-off or seasonal garden transformations to get overgrown spaces back under control.
Do you supply plants and materials?
Yes, we can supply plants, compost, turf, and other materials — always sourced locally and chosen for your garden’s conditions.
Can you mow large or complex lawns?
Yes. We use professional-grade equipment for small to large gardens, including ride-on mowing for extensive lawns.
Bookings & Payments
How do I get a quote?
Simply fill out our contact form or email us with your address and a brief description. We’ll arrange a visit and provide a clear written quote.
Do you offer regular maintenance contracts?
Yes, we offer flexible maintenance plans for homeowners, landlords, and businesses — no long-term tie-ins unless you want one.
What payment methods do you accept?
We accept bank transfer, standing orders for regular visits, and card payments via secure link for one-off jobs.
Is there a minimum charge per visit?
Yes — our minimum charge ensures each visit covers travel, equipment, and disposal costs fairly. We’ll confirm this when quoting.
What happens if I need to cancel or reschedule?
We understand life happens. Just give us 48 hours’ notice where possible, and we’ll rearrange at no cost.
Specialist Questions
Can you help diagnose plant problems?
Yes. We offer expert advice on pests, diseases, soil issues, and plant health, helping you protect and revive your garden.
Do you design new planting schemes?
We can redesign borders or create new planting plans, including seasonal bulbs and low-maintenance perennials for lasting colour.
Do you handle commercial or landlord gardens?
Yes — we maintain rental properties, estates, and business gardens to keep them tidy, professional, and compliant with agreements.